Big data has revolutionized how marketing professionals do their jobs. Marketers depend upon data when planning campaigns; demographics, real-time sales figures and complex predictive analytics models help achieve results in a cost-effective manner.
It can be challenging to understand the concepts behind data management and analytics. The pieces below will help you learn about the fundamentals of data-driven marketing.
Data-driven marketing uses information about current customers, prospects, campaigns, competitors, and industry trends to make important decisions. Marketers have a wealth of data available to help them understand customers, including real-time sales figures, campaign performance metrics, and surveys. They also enjoy unprecedented visibility into the financial health of competitors – key to identifying opportunities. Data-driven marketing stands in contrast to “going with your gut,” though intuition still comes in handy when reviewing results and building strategies.
Valuable data doesn’t just appear on marketers’ screens; it comes from websites, ad networks, business information databases, and similar sources. Master data management – the processes that create a unified view of a company’s data – ensures that accurate information is easily accessible to decision-makers. Data collection, data validation and data integration get numbers where they need to be. While marketers don’t have to know the ins and outs of big data, they should be able to answer some important questions, like:
It’s tempting to focus on the results of research, such as sales trends. Without an understanding of how these numbers were collected, though, it’s easy to misinterpret data. Is that bump in revenue really the result of your campaign? Is your campaign even included in a given data set? Taking the time to learn about how data gets from Point A to Point B can prevent mistakes.
Different programs are used to explore different data sets. While the goal of master data management is to house all information in a single, universally accessible location, you still need to know where to go to pull the right numbers.
Employees may input quite a bit of information by hand, such as contact details or sales goals. Record-keeping inconsistencies can make it difficult to get a holistic view of data. Marketers should stick to their company’s best practices for data entry.
Data can help salespeople and marketers at every step of the way to a sale. Here are a few use cases demonstrating the value of marketing data:
One major advantage of online advertising is the depth of information that can be gathered about people who interact with your websites and campaigns. Through the use of tracking cookies and analytics programs, marketers are able to build personas that highlight the characteristics of their best customers. These insights are useful when creating new products, services and campaigns that will appeal to likely buyers.
Armed with information about who is buying a given product, marketers can target ads to this audience. Engaging the right prospects should save money and increase conversions, better serving the needs of both advertisers and customers.
The more data you’re able to gather about past performance, the more confident you can be in forecasting future results. Companies strive to get the biggest ROI for their budget – customer data is key to making this possible.